How Do I Upload the State Seal Into the Nursing Portal

Frequently Asked Questions

Nurse Gateway

  1. I am attempting to register but it states that an account has already been created with the credentials specified?

  2. What if the username and password that I entered does non match any records?

  3. What if I can't remember my username?

  4. What if I can't call back my password?

  5. I am attempting to reset my countersign but information technology states that an business relationship has non been created with the credentials specified?

  6. I am attempting to register simply information technology states that the information we take on record does not lucifer - why is that?

  7. How many characters should my username and password contain - and can I use special characters?

  8. How do I renew-reinstate, request retired or inactive status for my license?

  9. How practise I access an application?

  10. How do I check the status of my awarding?

  11. How practice I asking a name or accost modify?

  12. How do I update my email address or phone number?

  13. My portal indicates in that location are no licenses found only I am a licensed nurse/Nurse Aide 2; What should I do?

  14. How can I access my license certificate to download or print?

  15. I demand to reprint my Alive Scan forms, how can I do this?

  16. I recently submitted my application and I am attempting to log into the Nurse Gateway to pay the application fee; Where can I exercise this?

  1. I am attempting to register simply it states that an account has already been created with the credentials specified?

    An account may already exist with your credentials because you previously registered on the Nurse Gateway. Leave the account registration folio by selecting Cancel , and so select Forgot Username to think your right username before resetting your password.

  2. What if the username and countersign that I entered does not lucifer whatever records?

  3. What if I can't recollect my username?

    If you cannot recall your username, you can use the Forgot Username function to retrieve it. Y'all volition be prompted to cardinal in your name, appointment of birth, mother's maiden name and social security number. If there is a positive lucifer, an electronic mail containing your username will be sent to the accost on tape for your Nurse Gateway profile. If at that place is not a positive match, contact Back up using the widget for boosted aid.

    Your secure password is Non maintained by the North Carolina Board of Nursing. You can use your username to reset your password past using the Forgot Countersign role. Yous will exist prompted to key in your username, commencement and last proper noun besides equally your date of birth and social security number.

  4. What if I can't remember my password?

    Your secure password is Not maintained by the Northward Carolina Board of Nursing. You can use your username to reset your password past using the Forgot Password function. You will be prompted to key in your username, first and concluding proper name also as your appointment of birth and social security number.

    If yous cannot recall your username, you tin can utilize the Forgot Username role to remember information technology. You volition be prompted to central in your name, date of nascency, female parent's maiden proper noun and social security number. If at that place is a positive friction match, an email containing your username will be sent to the accost on tape for your Nurse Gateway profile. If at that place is not a positive match, contact Support using the widget for additional help.

  5. I am attempting to reset my countersign only it states that an account has not been created with the credentials specified?

    An account may not exist with your credentials. Exit the password reset page by selecting 'Abolish' and and then select Register  to create an account.

    If you've already registered, effort to retrieve your correct username before resetting your password.

  6. I am attempting to register just it states that the information we have on record does not lucifer - why is that?

    Exist sure to check that your date of nascence and/or social security number are entered correctly. Contact Back up using the widget for boosted assistance.

  7. How many characters should my username and password contain - and can I use special characters?

    Your username must contain at least iii characters and your password must contain at least 6 characters.

    Special characters are not permitted within the username. Special characters are permitted inside the password.

    A SPACE IS A SPECIAL CHARACTER

  8. How exercise I renew-reinstate, asking retired or inactive status for my license?

    To renew-reinstate, request retired or inactive status, log in to your Nurse Gateway profile and select the blue tile that says 'EXPIRING SOON!' or'EXPIRED' which indicates your license under the 'Licenses/Approving to Practice/Certifications' tab. Select Renewal/Reinstatement,Request Inactive Status or Request Retired Status.

  9. How do I admission an awarding?

    To access an application, log in to your Nurse Gateway profile and then hover over Licenses/Certificates and a drop-down list of available applications will appear.

    In order to access the Live Browse application, hover over Background Checks and it will be available in the driblet-down list.

    LIVE SCAN IS FOR Northward CAROLINA RESIDENTS ONLY

  10. How practice I check the status of my application?

    To check the status of your application, log in to your Nurse Gateway profile and select the blue tile that says '(Awaiting)' which indicates your license under the Licenses/Approving to Practice/Certifications'/'Criminal Background Checks tabs. To cheque the status of your awaiting application, select the Application Status tab.

  11. How do I request a name or accost change?

    Access the Name Change Application or the Address Change Awarding located under My Contour on the Nurse Gateway.

    Submit legal documentation* supporting your name change to the Due north Carolina Board of Nursing.

    *Examples of a supporting legal documentation include:
    • Social Security Card
    • Court Record
    • Birth Certificate
    • Spousal relationship License
    • Driver'southward License
    • Voter Registration
    • Federal Income Taxation Return

    Do non submit the original document

    Mailing accost:

    Customer Service
    N Carolina Board of Nursing
    P.O. Box 2129
    Raleigh NC 27602-2129

    : (919) 781-9461
    Attn. Customer Service

    :changes@ncbon.com

    Permit 5-x business organization days from the date you submitted your request for processing.

  12. How do I update my electronic mail accost or phone number?

    To update your email address or phone number, log in to your Nurse Gateway profile and then hover over My Profile and a drop-downwardly list containing the profile edit application will appear. Select Asking Contour Change to change your email accost or telephone number.

  13. My portal indicates there are no licenses plant but I am a licensed nurse/Nurse Aide II; What should I do?

    You have created a duplicate contour. Contact Back up using the widget for further assist.

  14. How can I access my license certificate to download or print?

    Newly licensed nurses may access their license certificate via the Nurse Gateway portal. To access, select the tile which indicates your license under the 'Licenses/Approval to Practice/Certifications' tab, so select the Files tab.

    The North Carolina Lath of Nursing no longer issues wallet size license cards or mail licensure certificates for Registered Nurses and Licensed Applied Nurses.

  15. I need to reprint my Alive Scan forms, how can I do this?

    Access-Log in to your Nurse Gateway portal

    • Access, print and sign your Live Browse Application forms which include (1) 'Electronic Fingerprint Submission Release of Information' and (2) 'Applicant Information'
    • Select the tile labeled CBC nether the Criminal Background Checks tab
    • Select the Files tab to admission your prefilled Live Scan Application forms
  16. I recently submitted my application and I am attempting to log into the Nurse Gateway to pay the application fee; Where can I do this?

    You selected the third-party payment option which requires a certified check or money order. Your application Will Not be processed until payment is received and processed by the Northward Carolina Board of Nursing. One time payment has been received, please allow iii-5 banking days for payment to clear and and then your application will exist processed.

    Instruct your 3rd-political party that payment forms accepted are: Visa, MasterCard, or Company check. For payments via credit card, access the Credit Card Payment Form. We are only able to accept fax for this form.

    : (919) 781-9461

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Source: https://www.ncbon.com/news-publications-statistics-frequently-asked-questions-nurse-gateway

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